faq

Banana Daddy fully passes the vibe check. Our storefront and desserts taste as great as our shop's aesthetic looks. Everyone in the group chat can eat at Banana Daddy because we serve dairy-free, gluten-free, and vegan dessert options. Forget the sugar crash; we'll satisfy your sweet tooth with an Insta-worthy sundae that even your nutritionist would be proud of. We bring BBE, the Big Banana Energy!

You'll find us right in the heart of Midtown Miami. Drop by at

3415 NE 1st Ave, Miami, FL 33137, we look forward to seeing you. 

Give us a shout via phone at (305) 468-4600 or to chat with the catering team please call (786) 889-6800.

We are open daily to serve you your banana fix! Our normal operating hours are:

Sunday – Thursday: 9:00 AM – 10:00 PM

Friday – Saturday: 9:00 AM – 11:00 PM

Our hours occasionally change for holidays or special events. Please check our Google Business Profile or our website for any seasonal or temporary updates.

To be honest, finding street parking can be a bit tricky in Midtown. While street parking is available throughout Midtown Miami, it can be limited during busy periods. If you're feeling lucky, there are street parking spots available along NE 1st Ave. There are also several public parking garages within a short five-minute walk. The closest garage is above the Target department store and can be accessed from the NE 34th Street or NE 36th Street parking garage entrances.

Yep, we've got you! Banana Daddy gift cards make the perfect little "just because" for your favorite person. You can grab one online or pick one up in-store next time you swing by.

Come hang or grab and go, it's totally your vibe! We've got comfy indoor seating plus a large outdoor patio that's made for lingering. And yes, the wifi is super fast, so whether you're posting your sundae or getting a little work done, we've got you covered.

Absolutely, bring your pup! We're dog-friendly, and we even hook up your four-legged friend with pup cups and fresh-baked doggie treats. BBE is for everyone, tails included.

Yes! Our store is fully accessible so everyone can come go bananas with us.

Daddy would love to grow! But like a lot of us in Miami, we're on the hunt for a Sugar Daddy first. If you're interested in partnering with us as we expand, fill out the contact form on our website and let's chat: http://eatbananadaddy.com/contact.

You can view open roles and opportunities via our Careers page at http://eatbananadaddy.com/careers.

The best way to contact the Banana Daddy management team is through the official contact form on the website at http://eatbananadaddy.com/contact. Inquiries are routed to the appropriate team member.

Of course, we want to reward you! Make sure to sign up with your email or phone number when making an in-store purchase to join our loyalty program.

It wouldn't be a secret if we told you! 

Our signature soft serve base is literally bananas! It is made primarily from bananas and coconuts instead of traditional dairy. It's light, healthy, but still crazy good. Combined with scratch-made toppings, specialty coffee, and chef-crafted baked goods, we offer a unique dessert experience you won't find anywhere else.

Yep! The base of Banana Daddy's soft serve is made primarily from bananas and coconuts. And actually, because of that, it's not technically ice cream since there's no dairy or added sugar in it.

We can tell you that our signature soft serve base is made primarily from bananas and coconuts. It is dairy-free, gluten-free, plant-based, and vegan. Individual signature flavors highlight premium ingredients like strawberries, chocolate, vanilla, pea protein, mango, coconut, and other seasonal elements. You can view all allergen and ingredient details at https://allergy.eatbananadaddy.com/

For sure! We offer pints and soft serve sandwiches so you can keep the Big Banana Energy going at home. Grab them via local pickup or delivery, and stay tuned; we're hoping to bring you nationwide shipping soon.

How do I order a custom celebration cake, and how much notice do you need?
We love being part of your celebration! Order your custom soft serve cake, carrot cake, or cinnamon roll cake at least 48 hours in advance through our ordering page at https://www.toasttab.com/catering/banana-daddy, and we'll have your show-stopper ready to go.

We love being part of your celebration! Order your custom soft serve cake, carrot cake, or cinnamon roll cake at least 48 hours in advance through our ordering page at https://www.toasttab.com/catering/banana-daddy, and we'll have your show-stopper ready to go.

The soft serve base contains no added sugar and is naturally sweetened by the natural sweetness, fiber, and nutrition of the bananas. However, some of our sundae toppings, baked goods, and specialty menu items do have added sweeteners like organic sugar, coconut sugar, dates, and honey, so your nutritionist won't hate us when you're grabbing a sweet treat from our store or truck! You can view all allergen and ingredient details at https://allergy.eatbananadaddy.com/

Our flavors rotate throughout the year. We normally offer big banana, strawberry, vanilla protein, and chocolate as our core flavors plus one or two rotating seasonal flavors. View our menu at https://www.eatbananadaddy.com/menu  to see what's currently available!

We offer a full, scratch-made lineup of treats:

• Banana and coconut-based soft serve & soft serve sandwiches

• Signature sundaes & build-your-own sundaes

• Specialty coffee & espresso beverages

• Matcha drinks & protein shakes

• Scratch-made baked goods, including brownies, carrot cake, ooey gooey cake, and seasonal pastries

• Soft serve celebration cakes, party-size carrot cakes, and cinnamon roll cakes

Absolutely! You can go completely bananas with our selection of house-made toppings to build your own customized Banana Daddy sundae. We normally have 15+ scratch-made sundae toppings to choose from every day.  

Our protein shakes feature premium Puris pea protein. Guests may also choose optional functional add-ins including fiber, gut health supplements, and collagen, depending on current availability.

Yes! We feature nutrient-dense toppings like fresh strawberries and blueberries and our house-made granola. Our beverage options also highlight healthy ingredients like matcha and other antioxidant-rich fruits.

Yes, of course. We regularly source in-season fruits for our baked goods, tarts, and limited-time soft serve flavors (like our mango-flavored items during the Miami summer). Seasonal flavors, baked goods, beverages, and menu collaborations rotate throughout the entire year.

All of our soft serve bases are 100% dairy-free. The "dairy scaries" won't get you here, making it a perfect vibe check for our lactose-intolerant friends. 

Heads up, though—some sundae toppings, baked goods, beverages, and specialty menu items do contain dairy ingredients. You can double-check all specific dietary restrictions and ingredient information on our website at allergy.eatbananadaddy.com.

Yes! Banana Daddy's entire menu is gluten-free. This includes all soft serve, signature sundaes, coffees, pastries, and protein shakes. Our celiac besties can go absolutely bananas over our desserts safely.

Our soft serve base has no added sugar, which is a great start! That said, bananas are naturally sweet and do contain natural sugars, and many of our toppings and baked goods are made with added sweeteners. We always recommend reviewing our ingredient details at https://allergy.eatbananadaddy.com and checking with your physician to make sure you can safely enjoy your treat.

Yes! All soft serve bases are plant-based and vegan. 

While we offer a wide variety of vegan toppings and menu items, some specialty toppings and baked goods are not vegan. To see full availability, you can check all dietary restrictions and ingredient information on our website at allergy.eatbananadaddy.com.

The majority of our ingredients are sourced from kosher suppliers, including the coconut milk used in our soft serve base. We take our ingredients seriously; all of our chicken is sourced from kosher suppliers. That said, Banana Daddy is not a certified kosher restaurant at this time. We serve dairy alongside meat, share our kitchen and equipment between both, and we're open on the Sabbath and Jewish holidays. We believe in full transparency so you can make the best choice for you and your family.

The majority of our menu items do not contain peanuts or tree nuts. However, please be aware that multiple allergens are present in our kitchen, and our environment is not free of potential cross-contamination. If you have a food allergy or dietary restriction, please:

1. Review our Official Allergy Guide https://allergy.eatbananadaddy.com before ordering.

2. Inform a team member of any allergies before placing an order.

Yes, they are. Please make sure to flag any food allergies or dietary restrictions to our team before placing your order so we can guide you safely.

Banana Daddy maintains a detailed allergen guide covering menu items, toppings, beverages, baked goods, grocery items, and seasonal offerings. You can view it all at allergy.eatbananadaddy.com.

Our soft serve is not only a safe option for kids of all ages, but it's also a much healthier, nutrient-dense alternative to traditional ice creams that are normally packed with sugar.

Banana Daddy will safely satisfy all your pregnancy dessert cravings. Our soft serve base is primarily bananas and coconuts. Plus, bananas are naturally rich in potassium, fiber, and vitamin C, and have been known to help ease morning sickness! If you have specific medical concerns, please review our ingredient details and consult your healthcare provider.

Totally, and it's dangerously easy. Head directly to our preferred ordering platform to place immediate or scheduled orders at order.eatbananadaddy.com. 

We offer both! You can order pickup and local delivery via our website at order.eatbananadaddy.com or find us on major third-party delivery apps like Uber Eats, DoorDash, and Grubhub. Pickup and delivery availability may vary based on operating hours and service area, but in most cases, it is the same as our normal business hours.

Your order is normally ready within approximately five minutes of placing it online, depending on the time of day and how busy the shop is. You will see an estimated pick-up window on-screen before confirming your order.

Definitely! We love that you're thinking ahead. You can schedule a pick-up time for later in the day or week to secure your banana fix at order.eatbananadaddy.com. 

Orders placed for immediate pick-up cannot be canceled, as our team starts hand-crafting your order as soon as it is received.

We're on it, and we'll make it right! Just flag our manager on duty while you're in-store, or shoot our team an email at social@eatbananadaddy.com and we'll take care of you.

We accept cash, all major credit cards, and all mobile pay options (Apple Pay, Google Pay, and the rest of the crew). Tap, swipe, or dip, whatever works for you.

Yes! The Banana Daddy "Swirls" truck is an actual, physical hot pink ice cream truck. It is painted bright pink, fully electric, and completely emission-free. It runs basically silent (which is why it had to be bright pink; otherwise, it would sneak up on you!). When our truck shows up, you're throwing a party that's actually good for the planet, and yes, it is highly Insta-worthy. It deserves a spot on your grid, not just 24 hours in your story.

It's a fully electric food truck with zero emissions. When our truck shows up, you're basically throwing a party that's actually good for the planet.

We offer premium catering experiences for events of all sizes, ranging from small private gatherings to large festivals serving thousands of guests. We regularly cater:

• Corporate events & brand activations

• Weddings & private celebrations

• Birthday parties & holiday parties

• School & university events

• Festivals & campus activations

• Film & production catering

• Bar & Bat Mitzvahs

If it's South Florida, we'll roll through! We regularly cater events from Coconut Grove and Coral Gables to Hollywood, Pompano Beach, and surrounding communities. If you're unsure if you're in our radius, just reach out to our catering team.

Yes, we're willing to cater to locations within a reasonable distance from the Miami-Dade area. The best thing to do is contact our catering and events team to discuss your event, and we can see how we can help.

Most days our hot pink Swirls truck is out serving private events and parties, but we do love a good pop-up! Follow us on social media to see if we're swirling up somewhere you can catch us out in the wild.

Totally! We offer food truck catering for large outdoor events, service via a cart for indoor events, and drop-off catering. We can have your catering order ready to drop off at your office or party, and then we'll make like a banana and split. You can place your order directly through our website at https://www.eatbananadaddy.com/catering. 

It's your call. Our team can pull up with the food truck ready to serve each order with a wink and a smile, or we can breeze through with a drop-off setup and leave your treats and coffee to be enjoyed at your leisure.

As long as your venue has a place to park and suitable access for the truck, we'll roll through and do our best to serve your guests!

If you have a place to park, that's all we need for the truck! Because we are a fully electric mobile kitchen, we do not require any power or water hookups from your venue for events that are less than six hours. We have everything we need when we show up so you can focus on going bananas. For drop-off orders, we just need a space to leave your treats and coffee.

No two events are the same, and neither are the menus! The food truck serves a curated, flexible menu selected in advance with our catering team before each event, rather than the complete storefront menu.

Yes! We'll work with you to build a custom menu lineup that is absolutely perfect for your event.

Anything is possible. We love working with clients to bring their sundae dreams to life and create memorable dessert experiences.

That's entirely up to you and your customized event booking!

Honestly, the earlier, the better. Advance booking is highly recommended, especially during busy peak seasons when the food truck books up quickly. 

However, corporate or office drop-off catering orders can often be accommodated with a one-week notice, depending on current availability. Reach out to chat even if you aren't 100% sure on your details yet!

Yep, we come correct! Banana Daddy is fully insured with a $2M commercial liability policy, and we're happy to provide a Certificate of Insurance upon request. Just let our events team know if your venue needs a COI (and whether they need to be named as additional insured), and we'll get it over to you so we can focus on the fun stuff.

Absolutely, let's make it yours! We can create custom cups, merch, branded uniforms, a wrapped truck, and even full in-store takeovers. Wherever we set up, we bring the same thing: a crowd, a moment, and Big Banana Energy your guests carry with them long after the event.

We've got you covered, no matter the crowd! Our standard soft serve machine serves about 100 guests per hour, and we can bring multiple machines to keep the line moving. For bigger events, we can also serve frozen novelties like our sundae cups and soft serve sandwiches, letting us dish out thousands of servings an hour when needed. Tell our events team your headcount and time window, and we'll build the right setup to match.

The Banana team shows up rain or shine and will do our best to ensure your guests have an amazing time at your event.

We have a simple and flexible cancellation policy. It varies slightly based on the specifics of your booking (for example, a five-day corporate activation vs. a two-hour birthday party). Connect with our events team to learn details for your specific date.

Yes, we do have event minimums and fees based on the time and day of your event. For example, a Tuesday afternoon event will have a lower minimum than a Friday night booking.

Rates depend on how long you need us there and how many guests we need to plan to serve. Visit our Catering Page https://www.eatbananadaddy.com/catering and fill out the inquiry form, and we'll slide into your inbox with all the details.

Heck ya, we do! We periodically release branded custom Banana Daddy merchandise, including hats, shirts, and stickers, so you can show off your Big Banana Energy. Stop in-store or check online to see our latest drops. Shop at https://order.eatbananadaddy.com/ship. 

Absolutely. Banana Daddy welcomes collaboration opportunities with local artists, businesses, creators, and brands. If you're ready to get swirled up, reach out through our collab contact form at http://www.eatbananadaddy.com/brand-collab.

We do not directly contract with influencers right now, but we are always open to the idea! Feel free to pitch us at https://www.eatbananadaddy.com/collab  

You're always welcome to slide into our DMs with your ideas! We don't currently have an official request form for flavor testing, but we love hearing from you.

We respect your privacy and your desire to stay off public social media. If you find yourself featured in an image on our channels and want it down, let us know, and we will do our best to remedy it immediately. Much like a sports stadium "kiss cam," when it comes to capturing large crowd shots at our events, we never know exactly who we're going to catch in the background!

Banana Daddy works to responsibly source its packaging and uses recycled or compostable materials whenever practical and possible.

We're so sorry to hear that! Please contact Banana Daddy through our official contact page at eatbananadaddy.com/contact. We will check with our team and follow up with you if your item is located.