Legal | Terms and Conditions | Website Accessibility
Effective Date: August 11, 2025
Banana Daddy, Inc. (“Banana Daddy,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit https://www.eatbananadaddy.com, make a purchase, join our loyalty program, or interact with us in any other way.
By using our site or services, you agree to this Privacy Policy. If you don’t agree, please don’t use our site.
1. Information We Collect
We collect information in a few ways:
You give it to us directly
- Name, email address, phone number, billing and shipping address
- Payment information (processed securely by Stripe, not stored by us)
- Loyalty program or gift card details (via Toast POS)
- Your communication preferences (email/SMS)
- Order history and purchase details
We collect it automatically
- Your IP address, browser type, device type, and pages visited
- Information through cookies, pixels, and similar technologies
- Tracking data from Google Analytics and Meta Pixel
We get it from others
- Shopify (our e-commerce platform) processes your online orders
- Stripe processes payments Shipping carriers provide delivery status
- Toast POS handles loyalty program and gift card transactions
2. How We Use Your Information
We use your information to:
- Process and ship your orders (including tracking for perishable products)
- Manage your loyalty program account and gift card balance
- Communicate about your orders, account, and promotions
- Send marketing messages (email/SMS) with your consent Improve our products, services, and website
- Show you relevant ads through retargeting and interest-based advertising
- Meet legal and regulatory requirements
3. Marketing & SMS Communications
If you sign up for marketing emails or texts, we’ll send you updates, offers, and promotions.
- Email: You can unsubscribe anytime by clicking the “unsubscribe” link in our emails.
- SMS: By providing your mobile number and opting in, you consent to receive recurring promotional messages from Banana Daddy. Message and data rates may apply. Reply “STOP” to unsubscribe or “HELP” for help. Consent is not required to purchase.
We don’t sell or share your phone number for third-party marketing.
4. Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies to help our website function, understand how it’s used, and show you relevant ads.
What are cookies?
Cookies are small text files stored on your device when you visit a website. They help remember your actions and preferences so you don’t have to re-enter them each time you visit.
Types of cookies we use:
- Essential cookies – Required for our site to function, such as keeping items in your cart, processing payments, and allowing checkout (set by Shopify).
- Performance and analytics cookies – Help us measure and improve our website by understanding how visitors use it (Google Analytics).
- Advertising cookies – Help us deliver relevant ads, measure their performance, and avoid showing the same ad repeatedly (Meta Pixel, Google Ads).
Who sets these cookies?
Some cookies are set by Banana Daddy (“first-party cookies”) and others are set by third parties we work with (“third-party cookies”), such as Shopify, Google, and Meta (Facebook/Instagram).
Managing cookies:
You can control or delete cookies in your browser settings. You can also opt out of certain tracking:
Please note: If you disable cookies, some parts of our site may not work properly, including the ability to make purchases or log into your account.
5. Loyalty Program & Gift Cards
If you join our loyalty program or use a Banana Daddy gift card, we collect and store the information needed to manage your account, track your rewards, and process redemptions.
This program is managed through Toast POS, and their privacy practices also apply.
6. How We Share Information
We share your information only when necessary:
- With service providers (Shopify, Stripe, Toast POS, shipping carriers, marketing partners) to run our business
- For legal reasons (to comply with laws, respond to court orders, or protect our rights)
- In a business transfer (if we sell, merge, or restructure the company)
We do not sell your personal information.
7. Shipping & Delivery Information
For shipped orders (including perishable items in the future), we collect order and delivery details so we can track your package and provide support if needed.
8. Data Retention
We keep your information for as long as needed to run our business and provide services to you. You can request deletion of your personal data at any time by contacting us at legal @ eatbananadaddy.com.
9. Security
We use reasonable security measures to protect your information. However, no method of transmission over the Internet is 100% secure.
10. Children’s Privacy
Our site is not intended for children under 13. We do not knowingly collect information from children under 13. If we learn we have, we will delete it.
11. Florida Law
This Privacy Policy is governed by Florida law. By using our site, you agree that any disputes will be handled in the state or federal courts in Miami-Dade County, Florida.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We’ll post the updated version here with a new “Effective Date.”
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
- Banana Daddy, Inc.
- 31 NE 17th St, Suite 1803 Miami, FL 33132
- Phone: (305) 468-4600
- Email: legal @ eatbananadaddy.com